Privacy Policy

Data Controller

Royal Standard Care is committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to within it) sets out the basis on which any personal data we collect from you, or that you provide to us, via our website (www.royalstandardcare.com), will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

By using our website, you agree to this policy. If you do not agree, please do not use our website or submit any personal data through it.

For the purpose of the Data Protection Act 2018 (the “Act”), the data controller is Royal standard Care LLP. trading as Royal Standard Care, a company registered in England under the Companies Acts (company number xxx), the Act was superseded by the General Data Protection Regulation (“GDPR”). The terms of this policy are applicable under the Act and GDPR. 

Under the GDPR, the lawful basis upon which we process your personal data is that such processing is necessary for your legitimate interests and necessary for us to provide the services under our contract with you. 

Collected Personal Data

We may collect and process the following information about you:

• information that you provide when filling in forms on our website www.royalstandardcare.com;
• If you provide us with a phone number and/or email address, we may keep a record of any resulting communications between you and Care Sourcer, or between you and any care provider you’ve agreed to share those details with;
• if you contact us by phone, email, social media or otherwise, we may keep a record of that correspondence;
• details of your visits to our website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access (for more information on this please see clause 3 below on our use of cookies);
• information that you provide when you subscribe to our service or submit a care request;
• information that you provide if you submit feedback to us on our services.

The information you give us may include: your name; care requirements; medical conditions; address; telephone number(s); e-mail address; date of birth; your payment card details; details of your device; and your experiences with our services.

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@royalstandardcare.com